Delete Your Vigil Account

Vigil Intelligence Ltd

At Vigil, you remain in control of your personal data at all times.

If you would like to delete your Vigil account and associated data, you may submit a deletion request by contacting:

info@getvigil.ai

Please include:

  • Your account email address

  • “Account Deletion Request” in the subject line

What Data Will Be Deleted

Upon verification of your request, we will delete or anonymize applicable account data associated with your Vigil account, including:

  • Account information

  • Incident records

  • Audio recordings

  • Session metadata

  • Location data collected during monitoring sessions

  • AI-generated transcripts, summaries, and timelines

Retention Periods

Some limited information may be temporarily retained where required for:

  • Legal compliance

  • Fraud prevention

  • Security and abuse prevention

  • Enforcement of our Terms of Use

Standard retention periods may apply for up to 90 days, or longer where legally required.

Processing Time

Deletion requests are typically processed within 30 days.

Important Information

Deleting your account is permanent and may result in the loss of access to:

  • Incident history

  • Monitoring session records

  • AI-generated summaries

  • Trusted contact configurations

Contact

Vigil Intelligence Ltd
Email: info@getvigil.ai

For additional information, please review our Privacy Policy and Terms of Use.