Vigil Intelligence Ltd

Privacy Policy
Effective Date: March 2026

Vigil Intelligence Ltd ("Vigil", "we", "us", or "our") provides a personal safety and incident intelligence platform designed to help users monitor situations, capture information, and retain incident records.

This Privacy Policy explains how we collect, use, store, and protect your information.

DATA CONTROLLER

Vigil Intelligence Ltd is the data controller responsible for your personal data.
Registered in England.

INFORMATION WE COLLECT

We collect only the information necessary to provide Vigil.

A. Account Information

• Name
• Email address

B. Incident Data (User-Initiated Sessions)

When you actively start a monitoring session, we may collect:

• Audio recordings
• Location data (if enabled)
• Session metadata (timestamps, duration, device state)

Important: Monitoring and recording only occur when you intentionally initiate a session. Vigil does not continuously record or track you in the background. Recording is initiated by the user in situations where they believe their safety may be at risk. This is intended to support personal safety and incident documentation. Vigil does not record audio unless a session is actively started by the user.

C. AI-Processed Outputs

• Transcripts
• Incident summaries
• Timelines

D. Technical Data

• Device information
• App usage data

HOW YOUR DATA IS USED

We use your data only to:

• Provide monitoring and safety features
• Process and structure incident data
• Generate transcripts, summaries, and timelines
• Maintain service performance and reliability
• Support user access to incident records

We do NOT sell your personal data.

USER CONTROL

You remain in control of your data at all times.

• You decide when monitoring starts
• You decide when SOS is triggered
• You choose your trusted contacts
• You decide what to share and with whom

Vigil does not independently initiate monitoring, recording, or sharing.

DATA SHARING

Vigil does not share your data except:

• With trusted contacts you explicitly designate
• When required by law or legal obligation

All sharing is user-initiated or legally required.

DATA STORAGE AND RETENTION

• Incident data is stored according to retention settings
• Standard retention: 90 days
• Extended retention (if applicable): up to 180 days

You may delete your data at any time.
We may retain limited data where required for legal or security purposes.

CONSENT AND PERMISSIONS

Vigil requires your permission to access certain device features, including:

• Microphone (for recording during sessions)
• Location (if enabled)
• Notifications

You may control or revoke these permissions at any time through your device settings.
Disabling permissions may limit functionality.

SECURITY

We implement reasonable technical and organizational measures to protect your data, including:

• Encryption (where applicable)
• Access controls
• Secure processing environments

However, no system is completely secure.

AI PROCESSING

Vigil uses AI to assist in structuring incident data.

AI outputs are:

• Assistive only
• Generated from recorded inputs
• Not definitive, authoritative, or guaranteed to be accurate

Users are responsible for reviewing all outputs. AI processing is applied only to user-initiated recordings and does not operate continuously or independently.

INTERNATIONAL USE

If you access Vigil outside the UK, your data may be processed in jurisdictions with different data protection laws.

YOUR RIGHTS

Under applicable data protection laws, you may:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to processing

Contact: info@getvigil.ai

CONTACT

Vigil Intelligence Ltd
Contact: info@getvigil.ai

CHANGES

We may update this policy from time to time. Continued use of Vigil constitutes acceptance of the updated policy.

⚠️ IMPORTANT DISCLOSURE

Vigil is a personal safety tool designed to support monitoring, documentation, and communication.

Vigil does not:

• Provide emergency services
• Automatically contact authorities
• Make decisions on behalf of users
• Initiate monitoring or recording without user action
• Share data without user authorization

All actions, including monitoring, escalation, and sharing, are controlled by the user.

AI-generated outputs are assistive and must be reviewed by the user.